Frequently Asked Questions

ProForge is an ERP built specifically for construction and trade contractors. It brings AIA billing, payroll (union and non-union), job costing, and compliance into one platform so owners, project managers, and back-office teams always work from the same, up-to-date numbers. It’s ideal for growing GCs and specialty trades that have outgrown spreadsheets or generic accounting software.

ProForge works for both. Smaller contractors use it to get structure and control over billing, payroll, and margins early. Larger firms rely on it to handle multiple crews, complex pay apps, and detailed cost codes across many projects. You can start with core modules and add more as you grow.

Yes. We offer tiered plans based on the size of your team and the features you need—such as AIA billing, certified payroll, and advanced reporting. Pricing is transparent and scales with active users/projects so you’re not paying for capacity you don’t use.

You can upgrade at any time as your volume grows or you want more modules. Downgrades are available at the end of your current billing term, so you have a clean transition without disrupting live projects or reporting.

All data is encrypted in transit and at rest, with strict role-based permissions so users only see what they need. We follow industry best practices for access control, logging, and backups, and our infrastructure is hosted on audited, enterprise-grade cloud providers.

Yes. Your company owns your data. We never sell or share your project, employee, or financial information with third parties. Access is controlled by you through user roles, departments, and brands inside ProForge.

ProForge connects with popular accounting tools and time-tracking / HR systems, and we expose APIs for custom integrations. This lets you keep your general ledger or HR stack while centralizing billing, payroll rules, and job costing in ProForge.

Many customers connect ProForge to project management platforms, field time-tracking apps, and document tools to avoid double entry. Where a direct integration isn’t available, our API and import tools make it easy to sync key data like cost codes, hours, and vendors.

You can reach our support team via in-app chat, email, or scheduled calls. For larger accounts, we also provide a dedicated success manager to help with rollout, configuration, and ongoing optimization.

Yes. We provide guided onboarding, data migration assistance, and role-based training for admins, payroll staff, and project teams. Our goal is to have your first projects, cost codes, and payroll cycles running smoothly—not just to hand you a login.